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  2. Customer Success / Account Manager

Highest Paying Companies for Customer Success / Account Manager 2024

View the best paying Tech Companies for Customer Success and Account Managers in 2024. The rankings reflect the highest average Total Compensation, OTE and Base Salary.

All Account Sizes
Customer Success

Customer Success / Account Manager Compensation

Average total comp.

$112.4K

Base salary

$77,308

Commission

$10,335

Signing + Stock

$1,589

The average Customer Success / Account Manager salary
is $77.3K in the US.

The average Customer Success / Account Manager total compensation package is $112.4K in the US.

Percent of Customer Success and Account Managers Hitting Quota

22% of Customer Success and Account Managers are hitting their quota

CS / AM Salary by Years of Experience

The average salary for Customer Success and Account Managers with no experience / 2 years experience is $70,904

Customer Success / Account Manager Salary by Account Size

Customer Success / Account Manager total compensation typically ranges from $65K-$145K


Customer Success / Account Manager FAQ

Best companies for Customer Success and Account Managers

  1. Microsoft

    Company star rating out of five 3.5
    Hit Quota
    49%
    Work-Life Balance
    2.6
    Base salary
    $105,929
    OTE
    $138,107

Best cities for Customer Success and Account Managers

  1. Minneapolis

    Company star rating out of five 4
    Hit Quota
    11%
    Work-Life Balance
    8
    Base Salary
    $124,400
    OTE
    $237,800
  2. California

    Hit Quota
    26%
    Work-Life Balance
    -
    Base Salary
    $114,933
    OTE
    $229,833
  3. San Francisco

    Hit Quota
    41%
    Work-Life Balance
    -
    Base Salary
    $110,208
    OTE
    $199,158
  4. Atlanta

    Hit Quota
    19%
    Work-Life Balance
    -
    Base Salary
    $90,600
    OTE
    $167,375
  5. Dallas

    Hit Quota
    19%
    Work-Life Balance
    -
    Base Salary
    $90,600
    OTE
    $167,375

Customer Success / Account Manager Job Description

What does an CS / AM do?

An Account Manager's main responsibility is to maintain and further develop the customer relationships with their assigned accounts in their territory. Account Managers will upsell these customers on additional and new products, services, or solutions.

More specifically, Account Managers are responsible for these parts of the sales cycle:

  1. Customer Success - Keep the customer happy
  2. Expansion - Upsell and Cross-sell the customer into new and larger contracts

Account Managers are usually handed off customers who just signed a deal with their Account Executive counterpart. Account Managers might also have a dedicated Customer Success teammate who they work with as well as sales engineers and subject matter experts.

Like Account Executives, when an Account Manager closes an expansion or renewal deal, they are typically paid a commission. This percentage varies widely by company, deal size, location, and compensation plan.

The top Account Manager skills include: customer-obsessed, strategic thinking, and strong communication.

Account Manager vs. Account Executive

Account Managers typically work with existing customers and focus on maintaining that relationship while also renewing existing contracts and upselling the customer onto new or larger quantities of products. Account Executives, on the other hand, typically hunt for brand new clients who are not already customers of your company. Because Account Managers usually only work with warm leads, they are paid a higher base salary than Account Executives but have a lower commission earning potential.


Top Paying Companies for Customer Success / Account Manager

1
Informatica $127,857 $255,714 Salary Information about Customer Success / Account Manager
2
Citi $116,000 $247,000 Salary Information about Customer Success / Account Manager
3
Amazon Web Services $138,984 $224,062 Salary Information about Customer Success / Account Manager
4
BMC Software $105,625 $206,875 Salary Information about Customer Success / Account Manager
5
Adobe $119,188 $197,000 Salary Information about Customer Success / Account Manager
6
Nutanix $102,208 $196,895 Salary Information about Customer Success / Account Manager
7
Cisco $90,385 $179,946 Salary Information about Customer Success / Account Manager
8
AVI-SPL $83,000 $173,333 Salary Information about Customer Success / Account Manager
9
Red Hat $108,333 $173,333 Salary Information about Customer Success / Account Manager
10
Splunk $98,722 $169,444 Salary Information about Customer Success / Account Manager
11
Fortinet $82,500 $165,000 Salary Information about Customer Success / Account Manager
12
RSA Security $88,000 $162,400 Salary Information about Customer Success / Account Manager
13
Outreach $132,400 $162,000 Salary Information about Customer Success / Account Manager
14
Ecolab $110,100 $158,600 Salary Information about Customer Success / Account Manager
15
Trend Micro $98,000 $156,000 Salary Information about Customer Success / Account Manager
16
Varonis Systems $78,571 $153,571 Salary Information about Customer Success / Account Manager
17
CDW Corporation $44,700 $151,050 Salary Information about Customer Success / Account Manager
18
Salesforce $87,629 $148,839 Salary Information about Customer Success / Account Manager
19
Avaya $80,400 $145,400 Salary Information about Customer Success / Account Manager
20
NetApp $88,800 $145,400 Salary Information about Customer Success / Account Manager
21
isolved $82,500 $145,167 Salary Information about Customer Success / Account Manager
22
Indeed.com $87,400 $145,000 Salary Information about Customer Success / Account Manager
23
Front $79,600 $140,000 Salary Information about Customer Success / Account Manager
24
LinkedIn $89,469 $139,637 Salary Information about Customer Success / Account Manager
25
Microsoft $105,929 $138,107 Salary Information about Customer Success / Account Manager
26
Randstad USA $51,800 $138,000 Salary Information about Customer Success / Account Manager
27
Groupon $58,900 $136,400 Salary Information about Customer Success / Account Manager
28
Google Cloud $79,400 $132,800 Salary Information about Customer Success / Account Manager
29
iCIMS $89,200 $131,600 Salary Information about Customer Success / Account Manager
30
VMware $75,409 $130,545 Salary Information about Customer Success / Account Manager
31
ZoomInfo $74,362 $130,052 Salary Information about Customer Success / Account Manager
32
Oracle $71,527 $127,313 Salary Information about Customer Success / Account Manager
33
HP $76,750 $126,333 Salary Information about Customer Success / Account Manager
34
Reynolds and Reynolds $56,000 $125,200 Salary Information about Customer Success / Account Manager
35
Google $87,913 $123,845 Salary Information about Customer Success / Account Manager
36
TEKsystems $64,615 $122,769 Salary Information about Customer Success / Account Manager
37
Forrester $77,926 $122,466 Salary Information about Customer Success / Account Manager
38
NetSuite $64,889 $122,082 Salary Information about Customer Success / Account Manager
39
Apex Systems $73,818 $121,364 Salary Information about Customer Success / Account Manager
40
Ribbon Home $76,440 $121,000 Salary Information about Customer Success / Account Manager
41
Cogent Communications Group $78,500 $120,833 Salary Information about Customer Success / Account Manager
42
Highspot $78,333 $118,333 Salary Information about Customer Success / Account Manager
43
Intuit $70,000 $118,200 Salary Information about Customer Success / Account Manager
44
Accenture $91,667 $117,556 Salary Information about Customer Success / Account Manager
45
PitchBook $65,000 $117,167 Salary Information about Customer Success / Account Manager
46
Thomson Reuters $70,875 $116,875 Salary Information about Customer Success / Account Manager
47
Better.com $83,310 $116,322 Salary Information about Customer Success / Account Manager
48
Mural $82,200 $116,000 Salary Information about Customer Success / Account Manager
49
Abbott $79,567 $115,900 Salary Information about Customer Success / Account Manager
50
OneTrust $79,000 $115,000 Salary Information about Customer Success / Account Manager
51
SHI International Corp $42,083 $113,333 Salary Information about Customer Success / Account Manager
52
Samsung Electronics $82,444 $111,844 Salary Information about Customer Success / Account Manager
53
KnowBe4 $69,833 $111,500 Salary Information about Customer Success / Account Manager
54
NCR $78,686 $111,429 Salary Information about Customer Success / Account Manager
55
Spectrum $72,333 $109,500 Salary Information about Customer Success / Account Manager
56
Insight Global $63,143 $109,143 Salary Information about Customer Success / Account Manager
57
Meta $91,333 $108,933 Salary Information about Customer Success / Account Manager
58
Hootsuite $69,286 $108,766 Salary Information about Customer Success / Account Manager
59
SELF $76,625 $108,063 Salary Information about Customer Success / Account Manager
60
Kaseya $64,455 $107,212 Salary Information about Customer Success / Account Manager
61
Zillow $74,511 $106,400 Salary Information about Customer Success / Account Manager
62
Meltwater $52,455 $106,273 Salary Information about Customer Success / Account Manager
63
MCI WorldCom $70,800 $106,200 Salary Information about Customer Success / Account Manager
64
DocuSign $75,471 $105,877 Salary Information about Customer Success / Account Manager
65
Cvent $67,702 $105,842 Salary Information about Customer Success / Account Manager
66
Cintas $70,071 $105,714 Salary Information about Customer Success / Account Manager
67
Gartner $70,569 $105,135 Salary Information about Customer Success / Account Manager
68
Tesla $75,018 $104,636 Salary Information about Customer Success / Account Manager
69
Amazon $84,773 $104,545 Salary Information about Customer Success / Account Manager
70
Meta $85,600 $103,720 Salary Information about Customer Success / Account Manager
71
Xero $68,976 $102,356 Salary Information about Customer Success / Account Manager
72
Verizon $66,231 $102,154 Salary Information about Customer Success / Account Manager
73
TELUS $67,500 $102,083 Salary Information about Customer Success / Account Manager
74
PepsiCo $85,944 $102,083 Salary Information about Customer Success / Account Manager
75
Dell $61,153 $101,701 Salary Information about Customer Success / Account Manager
76
VelocityEHS $65,609 $101,130 Salary Information about Customer Success / Account Manager
77
Dell Technologies Capital $74,250 $100,667 Salary Information about Customer Success / Account Manager
78
AT&T $76,548 $98,575 Salary Information about Customer Success / Account Manager
79
Lumen Technologies - ILEC Assets $67,391 $97,500 Salary Information about Customer Success / Account Manager
80
Grubhub $68,667 $97,500 Salary Information about Customer Success / Account Manager
81
Hilti $71,400 $97,000 Salary Information about Customer Success / Account Manager
82
Wells Fargo $68,585 $95,648 Salary Information about Customer Success / Account Manager
83
Verizon Wireless $56,366 $95,509 Salary Information about Customer Success / Account Manager
84
Paychex $63,375 $94,750 Salary Information about Customer Success / Account Manager
85
Keller Williams Realty $65,800 $93,540 Salary Information about Customer Success / Account Manager
86
Cision $55,833 $93,333 Salary Information about Customer Success / Account Manager
87
State Farm $79,567 $92,340 Salary Information about Customer Success / Account Manager
88
United Parcel Service $71,960 $91,600 Salary Information about Customer Success / Account Manager
89
SOTI Inc $65,800 $90,800 Salary Information about Customer Success / Account Manager
90
Apple $69,950 $90,200 Salary Information about Customer Success / Account Manager
91
Autodesk $59,300 $89,267 Salary Information about Customer Success / Account Manager
92
Pluralsight $67,600 $87,600 Salary Information about Customer Success / Account Manager
93
Bloomberg $83,083 $87,417 Salary Information about Customer Success / Account Manager
94
ADP $59,295 $87,204 Salary Information about Customer Success / Account Manager
95
T-Mobile $67,192 $86,477 Salary Information about Customer Success / Account Manager
96
Walmart $76,429 $86,000 Salary Information about Customer Success / Account Manager
97
SolarWinds $50,800 $81,400 Salary Information about Customer Success / Account Manager
98
Uber $72,167 $81,167 Salary Information about Customer Success / Account Manager
99
TikTok $69,480 $80,516 Salary Information about Customer Success / Account Manager
100
Wix.Com Japan $63,000 $80,000 Salary Information about Customer Success / Account Manager
101
Allstate Insurance $52,320 $78,800 Salary Information about Customer Success / Account Manager
102
Toronto Dominion Bank Group $61,286 $70,571 Salary Information about Customer Success / Account Manager
103
SV Academy $60,920 $66,600 Salary Information about Customer Success / Account Manager